Shipping:
Orders placed after 1:30 pm MDT are not guaranteed to ship the same day. We ship to Canada and select international destinations. Customers in other countries shall be responsible for customs duties/taxes. We cannot ship pressurized or flammable goods via air; please refer to the product specifications for more information.
Freight Shipments:
Freight: All shipments will be made via parcel or the most economical carrier available. Shipping charges are prepaid and added to the invoice. FOB is a shipping point. Collect shipments are welcome, and MAZCO will be happy to accommodate shipping requests.
Shipping Discrepancies / Damaged Product:
Must notify us via email at sales@mazcoproducts.com within 72 hours of receipt.
Drop Shipping
Drop Shipments from a supplier may be subject to sales tax.
Prepaid Orders:
You may use a Check, Visa, Mastercard, Discover, or American Express.
Waiver and Warranty:
MAZCO will repair or replace any product it sells found to be defective in workmanship or material within 90 days from the date of purchase. MAZCO will not be liable for any loss, damage, or injury arising from the use of any product sold by us. The user shall determine the suitability and safety of any product for its intended use, and the user assumes all responsibility and risk in connection therein.
Returns:
No returns accepted without prior approval. The item must be in new/unopened condition. The customer is to be responsible for return shipping charges, and a restocking fee of 20% will be charged unless an offsetting order is placed. No returns accepted on special order items.
Refunds:
Absolutely no refunds will be issued after 30 days from the ship date.
Freight Claims:
Customers are responsible for inspecting shipments upon receipt. Any damage or shortage to a shipment must be noted accordingly on the delivery receipt/ticket at the time of delivery. The delivery receipt and the inspection report or a waiver of inspection statement need to be submitted to MAZCO upon filing the freight claim. MAZCO will not accept any freight claim that does not meet these criteria.
General Terms and Conditions of Sale
Prices:
Due to market fluctuations and occasional errors, we reserve the right to change prices without notice.
Quotations:
Subject of prompt acceptance. We reserve the right to correct typographic errors and to reject orders if credit is found unsatisfactory. Prices submitted do not include taxes.
Account Payment:
Net 30 days from the date of invoice. Interest at the rate of 18% APR may be charged on all accounts unpaid 30 days after the invoice date.
Recovery Costs:
If legal action is necessary to collect on an open account. In that case, the customer shall pay the costs of collection and recovery, including, without limitation, reasonable attorney’s fees and other additional fees incurred in the collection of the account.
Taxes:
MAZCO will collect and remit sales or use tax imposed where applicable. If the order is tax-exempt, please include a copy of the tax exemption certificate with the order.
Warranty Disclaimer:
MAZCO has made a diligent effort to illustrate and describe our products accurately, however, such illustrations and descriptions are for the sole purpose of identification, and do not express or imply a warranty that the products are merchantable, or fit for purpose, or that the product will necessarily conform to the illustrations or descriptions.
Limited Warranty:
Neither we nor any of our manufacturers shall be liable for any injury, loss, or damage, direct or consequential, arising out of the use or inability to use any item sold by us. However, our obligation in lieu of all warranties, express or implied, is to replace any item proven to be defective. Before using it, the user must determine the suitability of the product for its intended use and assume all risks associated therewith. Neither we nor our manufacturers know or have reason to know the use to which the user will put the product.
Professional Use Only:
The items in this catalog are intended for use by professionals in the utility industry. Supplemental training, permits, or licenses may be needed to use items we sell. Many items can be harmful if misused; if in doubt, do not use them. We strongly recommend following product warnings, instructions, and operating according to your company procedures.